Developing a structured plan for the ongoing analysis, formation of hypothesis and testing that empowers meaningful evolution of your digital properties.
We work with the leading technologies to ensure that the insights we deliver are sound, based on real people’s needs and, as a result, provide excellent returns.
Assessing the consumer journey and the steps each user must take to convert is essential in determining areas of focus.
We facilitate user testing both locally and abroad to ensure that new and existing customer interfaces work as effectively as possible
We believe that chat should be a substantial component of any digital outpost and work to identify the best way of integrating chat in your customers’ buying experience.
A/B or multivariate testing is a proven means of testing optimisations, both in live and production environments and across the website, email and chat solutions.